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david@movewithLTS.com

64-54 Maurice Avenue, Suite 3
Maspeth, NY 11378

Our Main Focus

LTS specializes in providing best-in-class commercial moving services with a hands-on management team and a well-trained workforce. When you partner with LTS for your business relocation, you align with a dependable industry leader with competitive pricing that’s guaranteed and a commitment to exceeding our clients’ expectations at every turn.

Policies

What differentiates LTS from other moving companies is our devotion to putting the client first and doing whatever it takes to deliver completed projects on time and exactly as promised. We achieve this by emphasizing the “Four Ps” - Pricing, Planning, Procedures, and Precautions.

PRICING

Guaranteed Pricing

LTS offers fair and competitive pricing with no hidden fees or charges. Our pricing is guaranteed.

Beware of movers that only offer “estimated” pricing and will not commit to a guaranteed price. If we agree upon a price for your move and nothing changes on your end, then that’s the cost to you – and we’ll get the job done for that price no matter what it takes.

PLANNING

Attention to Detail

No two commercial moves are the same. Therefore, LTS makes an extra effort to understand the projected timeline and specific needs of our clients. We conduct a comprehensive walkthrough of your workspace and plan the move with an attention to detail that’s second to none in our industry.

Communication of Work Plan with Clients

Maintaining our reputation as New York’s most dependable commercial mover means keeping an open line of communication with our clients. We inform you of your project’s details and progress throughout the process while ensuring our team is available for your questions at any moment.

Allocation of Labor and Materials Needed to Complete Your Move

LTS conducts thorough on-site walkthroughs and asks a series of questions to determine the number of trucks, types of materials, and total manpower required to safely and successfully complete each assignment.

Factors such as inventory of items to be moved, elevator capacity, number of elevators (single or double lift), length of “the push” from loading dock to our truck, loading dock access, street conditions, time-of-day, and traffic patterns are all carefully considered when planning each project’s manpower and materials requirements.

Communication of Work Plan with Labor

Detailed planning and internal communication amongst LTS team members are critical. Project kickoff meetings between the project manager and LTS’ movers are held prior to each move. We review special requests, manpower allocation, and any necessary plan adjustments. This ensures both a productive start to the assignment and efficient workflow through completion.

Labeling or “Tagging”

A meticulous labeling strategy is crucial to project organization when moving the contents of an entire office from one location to another. Facilities Managers continually tell us LTS’ system is second to none.

Color-coded floor plans identify each office, workstation, and file cabinet with a corresponding number. All items relocating are tagged with labels to include the LTS move number, employee name, and client room number (if necessary).

Furniture is labeled to go to a specific location within a room. Files are tagged to go in drawers as assigned by the client representative, and personal items are tagged with the employee’s number.

Each computer/monitor is labeled, and one label is placed on a plastic bag containing the keyboard, mouse, and wires. All other technology is tagged as directed.

PROCEDURES

LTS implements a phased relocation process with Pre-Move, Main Move, and Post-Move phases.

PHASE 1: Pre-Move Planning

Success in commercial relocation begins with comprehensive planning days or even weeks before the main move. This phase includes cataloging furniture to be de-installed/re-installed, photographing office setups, and precisely labeling files, contents, and technology.

During pre-move, LTS suggests relocating non-essential items, like archived files, to ensure minimal congestion during the main move.

PHASE 2: Main Move

Depending on the volume of items, LTS employs a “Shuttle System” or a “Load and Go” approach. The Shuttle System uses separate sending and receiving crews, while Load and Go involves a single crew managing all steps of the move in smaller relocations.

PHASE 3: Post-Move

LTS doesn’t just drop and go. Our project manager ensures all items are correctly placed, furniture reassembled, and technology reconnected and tested. Any remaining needs are addressed on-site before concluding the move.

Post-move support continues on the next business day, with the LTS Project Manager on-site to answer employee questions and make final adjustments.

Supervision of Workforce Throughout the Move Process

A minimum of two supervisors are assigned per site, coordinating between the loading dock and the primary work area. Supervisors remain in constant communication to track job progress and ensure efficiency.

Carpentry

LTS Project Managers expertly determine the number of carpenters and time required to handle complex furniture moves. This ensures that all items are ready for placement and technology setup in the new space.

PRECAUTIONS

Safeguarding Your Space

LTS goes beyond protecting items – we protect your space. Floors are covered, walls are lined with protective materials, and corner guards are used to prevent damage to walls and doors. We ensure both old and new spaces are kept in optimal condition.

Technology Protection

Each piece of technology is individually wrapped, with peripherals placed in labeled bags to ensure secure transport and reassembly in the new location.

Furniture Protection

LTS ensures furniture is completely covered, with fragile items placed in custom-built crates when necessary. This thorough approach prevents scratches and damage, maintaining the quality of your assets.

Artwork / Precious Items Protection

Valuables like artwork are wrapped and handled with extreme care, including specialized packing for fragile or one-of-a-kind items.

Insurance

We provide two types of insurance: Certificates of Insurance (COIs) for property and liability coverage, and Product Liability for the items being moved.

Certificates of Insurance cover property damage and personal injury, listing additional insureds as required.

Product Liability covers items being moved, with options for additional transit insurance for added security.